PRICE CHANGES
We reserve the right to change prices without prior notification.

SHORTAGES
All claims must be reported within 3 days of receiving shipment. No exceptions will be allowed. If you find you have been shorted please contact our customer service department immediately.

RETURNS
All items must be returned within 30 days of purchase undamaged and in original packaging. All item returns require a return authorization number. Please call for this number during normal operating hours.

REFUNDS
To receive a product refund, all items must be returned within 30 days of purchase undamaged and in original packaging. Shipping costs will not be refunded.

WARRANTY
All warranty items require a return authorization number. Please call for this number during normal operating hours. Warranties vary per product, please review your owners guide for specific warranty guidelines.

REFUSED SHIPMENTS
Accounts that refuse orders will be subject to pay all freight charges.

OPERATING HOURS
Operating hours are Monday though Thursday 7:00 am to 4:30 pm PST, and Fridays 7:00 am to 3:30 pm PST. Orders may be placed after these hours via e-mail or fax.

RETURNED CHECKS
A $25.00 service charge will be added to accounts that have a check returned for non-sufficient funds or the like. If checks are returned, the account will be placed on a prepay only basis.